Hilton Group CEO: What makes a good hotel?

Christopher Nassetta became the CEO of Hilton in 2007, at a time when the company was acquired by the private equity firm Blackstone. He navigated through challenges such as the impact of the recession, the rise of online travel agencies, and the emergence of new competitors. Through his successful restructuring of the company, launching new brands, and expanding into new markets, Hilton has become one of the world's largest and most valuable hotel companies. However, this raises questions about current trends: Are people using hotels as much post-COVID as they did before? And how is Hilton adapting to new competition like Airbnb?